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Customer services

Commercial Policies
Processing Orders

INFINITO SAS reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank.

Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.

bisubologna.com reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control.

It is at the sole discretion of INIFINITO SAS to reserve the right to decline to process an order and/or offer service to anyone at any time.

Final Customers

INFINITO SAS  has created and published the web site bisubologna.com with the mission to offer a service exclusively for its own Clients.

The products on sale on the web site bisubologna.com are destined to the Final Customer. By “Final Customer”, INFINITO SAS intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at bisubologna.com.

Therefore, INFINITO SAS invites Users who may not be considered a “Final Customer” to refrain both from attempting to establish business relations with bisubologna.com nor to use accounts of third parties to forward purchase orders relative to the merchandise on sale.

In regard to the commercial policy described above, INFINITO SAS reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

Client Requirements

To place orders at bisubologna.com Clients must:

  • Be an individual as defined as a “Final Customer”
  • Be 18 years or older
  • Be eligible and competent to enter legally binding contracts
  • Have a valid POP e-mail address
  • Have a valid Verified Paypal Account or a Bank account
Declination of Responsibility

INFINITO SAS  publishes information on its web site bisubologna.com to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, INFINITO SAS will execute immediate correction.

INFINITO SAS also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.

INFINITO SAS does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.

INFINITO SAS  web site bisubologna.com is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, bisubologna.com declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the User’s browser.

Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.

INFINITO SAS reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

Italian Law

The bisubologna.com web site, in adhering to Italian law and in particular to the Court of Bologna, states:

“Entering this web site the User and INFINITO SAS agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. The User and INFINITO SAS also agree to submit exclusively to the competent Court of Bologna for the questions above. INFINITO SAS

 

does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.”

Privacy

INFINITO SAS , with its legal headquarters in Via EMILIA, 247B – 40068,SAN LAZZARO DI SAVENA – BOLOGNA- Italy – provider of the services and activities available in the web site bisubologna.com, may use the personal data, voluntarily provided by the User, as per the laws in force: Article 13 of Italian Law 196/2003.

Users are invited to visit this page periodically, for information according to updated laws and regulations.

INFINITO SAS specifies that, while the use of personal data is necessary to execute the required services, Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.

Personal data, voluntarily provided by the User, will not be communicated nor sold to a third party.

All necessary information required in order for credit card payments and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank  and fraud-monitoring team for authentification, via encrypted protocol, without any third party interference. This information will never be seen or stored for any purpose by INFINITO SAS .

The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. For this reason, we suggest that site users ensure the computer that they are using has up-to-date security software and is connected to the internet through a reputable and trusted service provider.

INFINITO SAS  has implemented security measures to protect the users and their data entered. Despite their efforts, INFINITO SAS cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information. For this reason, we advise our users to always navigate on the GIOIELLIBISU.COM site from a secure computer source with updated software that allows ample protection of sensitive data (anitvirus software) and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.

INFINITO SAS informs its Users are protected by Article 7 of the Italian Law n. 196/2003. Users can reserve the right to request the following information from INFINITO SAS

  • the confirmation of the existence of personal data relative to the User
  • the clear communication of the data together with their source
  • the motives and the finality of their use

The request for the above information can be renewed with an interval of ninety days, except for the existence of justified motivations; the cancellation, the modification in anonymous format of all of the data in case of violation of laws, together with the data which is not used for the aims for which they were collected.

Thank you for you attention and visiting BISU GIOIELLI.

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